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In this episode, Derry interviews Ben Wallin, co-founder and director of Edison Smart, a recruitment company. With over 20 years of experience in the industry, Ben shares his journey of evolving as a manager and the lessons he has learned along the way. This episode also explores the modern salesperson or recruiter and the cultural differences between the UK and the US. Here are the key takeaways from this insightful conversation:
1️⃣ The Changing Landscape of Recruitment:
- Technology has revolutionised the recruitment industry, providing real-time data and enabling more efficient processes.
- The modern salesperson or recruiter comes from diverse backgrounds and approaches, creating a more inclusive industry.
- The traditional "boiler room" approach to sales is evolving, with a focus on trust, autonomy, and different ways to achieve success.
2️⃣ Evolving as a Manager:
- Transitioning from a top performer to a manager requires a shift in mindset and skill set.
- Taking time to analyse data and understand ratios is crucial for effective management.
- Balancing will (motivation and work ethic) and skill (savviness and intuition) when hiring and developing a team.
- Learning to detach from the day-to-day operations and work on the business, not just in it, is essential for strategic thinking and growth.
3️⃣ Cultural Differences between the UK and the US:
- American recruiters often prioritise email communication over phone calls, while UK recruiters tend to be more phone-oriented.
- The US recruitment industry is viewed more as an HR function, focusing on finding candidates their dream jobs, while the UK industry is more sales-driven.
- Hiring local talent in the US can be challenging due to differences in urgency and work culture.
- Leveraging experienced UK recruiters to lead and train local teams can bridge the cultural gap and drive success.
🎧 Tune in to the full episode and unlock a treasure trove of invaluable insights that will catapult your sales leadership skills to new heights.
Listen to the full episode here
